Tuition, Fees, Payments, and Refund Policies

Graduate Tuition and Fees

Specific tuition and fees vary according to program. See specific graduate programs for detailed information.

*The Completion Fee is a standard charge at universities to help cover graduation and degree completion costs. This fee applies to both undergraduate and graduate students whether or not they decide to participate in the formal commencement ceremony. This fee is accessed once a student enrolls in the final class in order to graduate.

Monthly Payment Plan (myPAYPLAN) Fees

Past due accounts occur when the payment terms on your account have not been met. The University has the right to take steps to collect the past due amounts including, but not limited to, the following: prohibiting the student from scheduling classes for the following semester; withholding course credits; academic transcripts, and diploma until the balance is paid; turning over the student’s account to a collection agency; and taking legal action. By enrolling in a payment plan, the student authorizes the University to release financial information about his/her account to those concerned with collecting the balance owing. A collection agency acting on behalf of the University may contact students regarding any outstanding balance by means of an automated calling system or a pre-recorded message at any telephone number associated with the student’s account including wireless telephone numbers.

Student Account Late Fees and Other Payment Penalties

*Late Fees in the amount of $40.00 will be assessed monthly on any student account with an overdue balance (overdue balance: unpaid balance that is over 30 days old) of $100.00 or greater.

BookCHARGE Purchases

Charge Textbooks and Supplies to your Student Account

BookCHARGE allows students to charge textbooks and supplies, including rental textbooks up to $750.00 each semester, directly to their student account on the following terms and conditions. 

BookCHARGE is available to currently enrolled students who signed a BookCHARGE Agreement, have a current Pioneer Card, and have no holds on their student account. Please remember, BookCHARGE is not an award of financial aid. BookCHARGE purchases will be charged to your student account.

Students who wish to use BookCHARGE are required to sign the BookCHARGE Agreement form. Signing the agreement will NOT immediately release your funds. You will receive an e-mail indicating your funds are ready for use. This e-mail will also include your confidential BookCHARGE pin to be used at checkout.

Once you receive the automated “funds are ready for use” e-mail, you can purchase your books from the Carroll University online Bookstore using your BookCHARGE information included in the e-mail. You can purchase your books from the e-mail link or through the student portal.  When you select the appropriate term, the link will connect to your schedule, displaying materials for your registered course. At check-out, indicate that you would like to pay using BookCHARGE, which will post the charges to your student account.

Renting textbooks? BookCHARGE covers the initial rental fee, but a credit card is required for associated late fees. If you do not return your rentals at the end of the semester, the credit card will be charged.

Remember: All textbooks must be purchased online.

When you use BookCHARGE, you authorize the use of financial aid funds, including Title IV financial aid funds, to pay for bookstore charges assessed against your student account.

Be responsible about your purchases. BookCHARGE purchases will be reflected on your student account, and will be billed to you on the next billing statement. As with other charges to your student account, unpaid bookstore charges might result in late fees, registration and transcript holds.

Please click here for more information or to access the BookCHARGE Agreement Form.

Graduate Financial Aid and Loans

About Financial Aid

Financial aid is available to graduate students who are enrolled at least on a half-time basis per semester, are degree seeking, and meet all other guidelines established by the University and the U.S. Department of Education. For financial aid purposes, half-time status is a minimum of three credit hours per semester and full-time status is a minimum of six credit hours per semester. Graduate students are only eligible to receive financial assistance in the form of loans, unless a scholarship or grant is received from an outside organization. Below is a brief description of the various loan programs for which a graduate student may be eligible and the application procedure.

Application for Aid

The Free Application for Federal Student Aid (FAFSA) must be completed and sent to the federal processor. Students are encouraged to complete the FAFSA by February 1st for summer and Fall enrollment and October 1st for January enrollment. Carroll University’s name and Title IV code (003838) must be listed on the FAFSA in order for the university to receive a copy of the results from the federal processor.

Loans

Loans for which students enrolled at least half-time may qualify are:

Federal Direct Unsubsidized Loan: An unsubsidized loan is not awarded on the basis of financial need. Students who receive an unsubsidized loan are charged interest from the time the loan is disbursed until it is paid in full. Students do have the option to allow the interest to accumulate. In doing so, the interest will be added to the principal amount of the loan and additional interest will be based upon the higher amount. The annual maximum a student may borrow is $20,500 and the aggregate maximum is $138,500. The aggregate maximum includes all undergraduate and graduate loans. Funds are provided directly from the Federal Government. Applicants must complete a promissory note and complete entrance counseling in order to receive the funds.

Note: Information regarding interest rate, repayment and deferment options for the Federal Direct Unsubsidized Loan is available through the Financial Aid Office. This information is forwarded to eligible students with financial aid award notifications.

Federal Graduate PLUS Loan: A degree seeking graduate student who files the Free Application for Federal Student Aid (FAFSA) can apply for a Graduate PLUS loan. A Graduate PLUS loan is not awarded based on financial need. Applicants must complete a promissory note and complete entrance counseling to apply for the loan. Funds are provided directly from the Federal Government. Students will be approved/denied based on credit history (there is also the option of having a co-signer on this loan). Students who borrow a graduate PLUS loan are charged interest from the time the loan is disbursed until it is paid in full. The annual amount available is based on the following formula: Cost of attendance minus other financial aid. Repayment on this loan begins 60 days following the second date of disbursement. There is a 10-year repayment period. Information regarding interest rate, repayment and deferment options for the Federal Graduate Plus Loan is available through the Financial Aid Office or at studentaid.gov. This information will also be forwarded to eligible students with financial aid award notifications.

Private Loans: If a student is in need of additional assistance after receiving the maximum Federal Unsubsidized Loan, he or she may be eligible to receive a private loan. In order to be eligible for a private loan, a student’s cost of attendance (as determined by the Carroll University Financial Aid Office) must be greater than the combined amount of other financial assistance. If interested, you may contact the Financial Aid Office to find out more about the various private loans available.

Note: Students attending less than half-time may be eligible to borrow a private loan. Please contact the Carroll University Financial Aid Office for additional information.

Options for Attending Carroll

Students who wish to attend Carroll University as a graduate student may choose from several options per individual graduate program policy:

• Full-time - six credits or more per semester*
• 1/2-time - three to five credits per semester+
• Less than 1/2-time - students who carry one or two credits per semester

*Some graduate programs require that students take 12 or more credits per semester.
+Some graduate programs do not permit part-time enrollment.

Payment of Student Accounts

Payments can be made online through ePAY at my.carrollu.edu.

Full and partial payments can be made any time before the due dates.  Acceptable forms of online payments include: Visa, MasterCard, American Express, Discover and eCheck. A convenience fee will be added when using a debit or credit card. No fee is assessed on electronic check or eCheck payments.

Payments will also be accepted through the mail and in person at the Carroll University Business Office. Acceptable methods of payment include cash or check. Debit and/or credit card payments on student account balances cannot be accepted at the business office cashier windows.

Charges for tuition, fees, room, and board are the obligation of the student upon registration and are to be paid no later than the first day of the semester. A student may attend classes, take examinations, and be entitled to the benefits of a fully registered student only when all charges have been paid or satisfactory financial arrangements have been approved by the Business Office.

Full payment of the balance must be made by the first day of the semester unless payment plan arrangements have been approved by the Business Office.

Payment Due Dates for Full-time and Part-time Graduate Students

How Payments Are Applied to Student Accounts

Credits to student’s accounts are applied in the following manner:

Financial aid, in the form of grants and scholarships, is credited to a student’s account first and will be applied in the following order: Tuition, Program fees, Other fees, Board charges, Room charges.

Cash payments (other than student loans) are first applied to fines and incidental charges.

All remaining cash and loan proceeds are applied to any remaining charges in the following order:
Tuition, Program fees, Other fees, Board charges, Room charges.

Information regarding payment plan options may be obtained from the Business Office of the University. Students are invited to contact the Business Office at 262 524-7337 if they have any questions concerning payments due to the University.

Payment Options

Summer 2022, Winter 2023 and Summer 2023

There are no payment plans available for the summer sessions or the winter session. Payment is due in full the first day of the session as noted above. For summer payment plan availability, please contact the Carroll University Business Office at 262.524.7337 or busoff@carrollu.edu for information.

Fall 2022

1. Pay in full on or before the first day of the semester. September 1, 2022
2. Enroll (online) in a 4, 5 or 6 month payment plan agreement for Fall 2022. Students may enroll in a 4, 5 or 6 month payment plan agreement beginning July 1, 2022. A $50.00 enrollment fee is due each semester upon enrollment into the plan. Be prepared to pay any past-due installment amounts, as well as, the $50.00 enrollment fee at the time of enrollment into the plan. If you enroll in a monthly payment plan after the scheduled billing date (scheduled billing date is the fifth day of July, August, September, October, November, and December) the system will require payment of the $50.00 enrollment fee, a payment for the month in which you are enrolling (even though the due date is not until the twentieth of the month) as well as any past-due installments. For example: On August 6, 2022 you decide that you would like to enroll in a six-month payment plan for the fall. The six-month plan runs from July through December. Upon enrollment, the system will require payment of the $50.00 enrollment fee, the August scheduled installment and the past-due July scheduled installment.
   • 6 month plan: July through December
   • 5 month plan: August through December
   • 4 month plan: September through December
     
     myPAYPLAN will automatically adjust for recalculations of tuition, fees, other expenses, and financial aid. Payment Plan arrangements run by semester.
3. Provide a letter of company sponsorship and/or third party billing to the Carroll University Business Office on or before the first day of the semester. This letter must confirm payment in full regardless of the student’s performance in the course.
4. Please contact the Carroll University Business Office at 262.524.7337 or busoff@carrollu.edu for additional information.

Spring 2023

1. Pay in full on or before the first day of the semester. January 23, 2023
2. Enroll (online) in a 4, 5 or 6 month payment plan agreement for Spring 2023. Students may enroll in a 4, 5 or 6 month payment plan agreement beginning December 21, 2022. A $50.00 non-refundable enrollment fee is due each semester upon enrollment into the plan. Be prepared to pay any past due installment amounts, as well as, the $50.00 enrollment fee at the time of enrollment into the plan. If you enroll in a monthly payment plan after the scheduled billing date (scheduled billing date is the fifth of January, February, March, April, May, and June) the system will require payment of the $50.00 enrollment fee, a payment for the month in which you are enrolling (even though the due date is not until the twentieth of the month), as well as, any past-due installments. For example: On February 6, 2023 you decide to enroll in a six-month payment plan for the spring semester. The six month plan runs from January through June. Upon enrollment, the system will require payment of the $50.00 enrollment fee, the February scheduled installment and the past due January scheduled installment.
   • 6 month plan: January through June
   • 5 month plan: February through June
   • 4 month plan: February through May
     
     myPAYPLAN will automatically adjust for recalculations of tuition, fees, other expenses, and financial aid. Payment Plan arrangements run by semester.
3. Provide a letter of company sponsorship and/or third party billing to the Carroll University Business Office on or before the first day of the semester. This letter must confirm payment in full regardless of the student’s performance in the course.
4. Please contact the Carroll University Business Office at 262.524.7337 or busoff@carrollu.edu for additional information.

VA Education and Training Benefit Payments

Those students eligible for education benefits through the US Department of Veterans Affairs, state or other military agencies should apply with the appropriate agency prior to registering for classes. After applying for benefits, students should contact Carroll’s Veteran Certifying Official in the Registrar’s Office, reg@carrollu.edu or 262.524.7208, to notify them of their intent to collect benefits. Federal benefits paid under Chapter 30, 35, 1606, or 1607 will be paid directly to the student. Recipients of such payments are advised to anticipate a delay of about two months before receiving the first payment. Students receiving benefits under these chapters should be prepared to pay all expenses since payments are made directly to the veteran. Wisconsin National Guard Tuition Grant funds are also paid directly to the student after the successful completion of a semester. Benefits under Chapter 31, 33 (Post 9-11 GI Bill®) and the Yellow Ribbon Benefits, as well as the Wisconsin Veteran Student Assistance Grant will be paid directly to the higher education institution.

GI Bill® is a registered trademark of the U. S. Department of Veterans Affairs (VA). More information about education benefits offered by VA is available at the official U.S. government Web site at http://www.benefits.va.gov/gibill.

Refund Policies

Procedures for Officially Withdrawing:  A student withdrawing from the University should complete the official withdrawal form with the Student Success Office, located in the lower level of the Library.  If a student is not able to visit the office (due to illness, emergency, etc.), they may contact the Student Success Office by phone or email to communicate their intent.  This form must be returned so that the University can calculate the refund, if any, of institutional charges and determine the amount of aid that may need to be refunded to the various sources.

If a recipient of Title IV aid or state aid unofficially withdraws from all classes without following the proper withdrawal procedure, Carroll University is required to determine the student’s last date of academically related activity to calculate whether a portion of the student’s financial aid must be returned to the government. The Financial Aid Office will use the last date of attendance reported by the professor(s) or will contact the student’s professor(s) to determine the last date a student completed any academically related activity.

A student who withdraws from the University may be eligible for a refund. The amount of the refund is determined by the student’s withdrawal date and the charges on the student’s account. The refund is calculated using two formulas;

1. Carroll University Refund Policy
2. Federal Refund Policy*

*Federal methodology will be used to determine the amount of funds to be returned to State aid programs. 

A student who withdraws may be responsible for tuition, room and board, fees or other charges that had previously been paid by institutional, federal, state, or outside sources of financial aid. The University may be required to adjust a student’s charges to take into account any return of funds the school might be required to make.  All scholarships, grants, and loans must be credited to a student account before a refund check will be issued. All refunds will be reduced by an administrative fee (not to exceed $100).

No refund of tuition, fees, room or board will be made to students dismissed or suspended from the University for disciplinary or academic reasons. Refunds of study abroad program registration fees are subject to regulations available in the Office of Global Education.

Carroll University Refund Policy:

Fall 2022 and Spring 2023 Financial Aid Schedule

Students who withdraw and have Carroll aid and/or aid other than Title IV or State aid (i.e. including but not limited to outside scholarship(s), other outside resources, or private loan) will earn this aid according to the following schedule:

*This refund schedule only applies to Athletic Training, Exercise Physiology, Occupational Therapy, Physical Therapy, Physician Assistant Studies, Software Engineering and the Sport Physiology and Performance Coaching  programs.

Specially Timed Courses

Students who withdraw from specially timed courses for the Summer 2022, Fall 2022 or Spring 2023 semester and have Carroll aid and/or aid other than Title IV aid (i.e. including but not limited to outside scholarship(s), other outside resources, or private loan) will earn this aid according to the following schedule:

Federal financial aid for graduate students will be adjusted to reflect the final number of credits for which the student is enrolled on as of Census Day for each semester. If enrollment is for fewer than three credits (half-time status), the student may not be eligible for any financial aid.

Federal Refund Policy:

Treatment of Title IV Aid When a Student Withdraws

The law specifies how the University must determine the amount of Title IV program assistance that a student earns if they withdraw from school. The Title IV programs that are covered by this law are Federal Pell Grants, Iraq and Afghanistan Service Grants, TEACH Grants, Federal Supplemental Educational Opportunity Grants (FSEOGs), Direct Loans, and Direct PLUS Loans.

Title IV funds are awarded to a student under the assumption that the student will attend school for the entire period for which the assistance is awarded.  When a student withdraws, the student may no longer be eligible for the full amount of Title IV funds that the student was originally scheduled to receive. 

Students with federal aid who withdraw from the University after beginning attendance will have their Title IV aid recalculated in accordance with guidelines established by the U.S. Department of Education derived from the October 7, 1998, Reauthorization of the Higher Education Act. “A school must return the amount of Title IV funds for which it is responsible as soon as possible but no later than 45 days after it determines or should have determined that a student withdrew.”

The federal formula provides a return of the Title IV aid if the student received federal financial assistance and withdraws on or before completing 60% of the semester. A pro rata schedule is used to determine the amount of Title IV funds the student has earned at the time of withdrawal. For example, if a student completed 30% of their payment period, they earn 30% of the assistance they were originally scheduled to receive.  Once they completed more than 60% of the payment period, they earn all the assistance that they were scheduled to receive for that period.

The percentage of the semester completed is determined by dividing the number of calendar days completed in the semester, as of the day the student withdrew, by the total number of calendar days in the same semester.  Scheduled breaks of five or more consecutive days are excluded.

A student will not be subject to returns of their Title IV program assistance if they meet one of the following exemptions:

• They complete all of the requirements for graduation;
• They successfully complete a class or multiple classes that comprise at least 49 percent of the days in the term (only applies to a program offered in modules); or
• They successfully complete a class or multiple classes that comprise at least half-time enrollment (only applies to a program offered in modules).

Post-withdrawal disbursement:  If a student withdraws after their aid was awarded, but prior to all aid having been disbursed, the unpaid aid will be included in the federal formula as aid that ‘could have been disbursed’. If the refund calculation indicates that the student is still eligible for the undisbursed aid, the aid will be offered to the student via a post withdrawal disbursement.  The Financial Aid Office will notify the student in writing prior to making any post-withdrawal disbursement of loan funds. The notice will request confirmation of any post-withdrawal disbursement of loan funds that the student wishes the school to make.    

Order of return of Title IV funds:

Pro-rated Title IV funds are returned to the respective federal programs in the following order:

• Federal Direct Unsubsidized Loan 
• Federal Direct Subsidized Loan 
• Federal Direct PLUS Loan (parent or graduate)
• Federal Pell Grant Program
• Iraq Afghanistan Service Grant
• Federal SEOG Program
• TEACH Grant Program
• Any other assistance awarded to the student under programs authorized by Title IV HEA

Worksheets used to determine the amount of refund or return of Title IV aid are available upon request at the Carroll University Financial Aid Office.

Tuition, Room and Board Refund Schedules 

• Full or part-time students who withdraw from the University may be eligible for a tuition and/or room and board refund.
• Tuition rates are charged regardless of the modality of course instruction (i.e., face-to-face, online or hybrid). Tuition will not be refunded or prorated in the event the University changes the modality of instruction as a result of the COVID-19 pandemic.

Summer 2022 Refund Schedule

Summer 2022 Specially Timed Courses Refund Schedule

Fall 2022 Refund Schedule

Spring 2023 Refund Schedule

*This refund schedule only applies to Athletic Training, Exercise Physiology, Occupational Therapy, Physical Therapy, Physician Assistant Studies, Software Engineering and the Sport Physiology and Performance Coaching  programs.

Tuition Refunds for Specific Graduate Programs

Room and Board Refunds 

Refunds of room and board fees are available if a resident student officially withdraws from the University. The amount is determined by the refund calculations listed above or, in the case of board fees, actual use, whichever is greater. The university will follow its published refund schedule, even in the event a student withdraws for medical reason or in response to other concerns related to the COVID-19 pandemic. In the event the university closes its residence halls, a prorated refund schedule will be announced.

Fall 2022 and Spring 2023 Specially Timed Courses Refund Schedule

Tuition Refunds for Winter 2023

Tuition Refunds for Summer 2023

Summer 2023 Specially Timed Courses Refund Schedule

OCICU Refund Schedule

Courses in the Carroll Online Consortium (OCICU) have a separate refund schedule. To verify the refund date for a particular OCICU course you have registered for, check the section comments of that course for refund details. Each course will follow its own refund schedule.

Refund Policy for Students Called to Active Military Duty

Refund policy for students called to active military duty: The University recognizes the sacrifices that those in the armed services make while serving our country. We are proud to have these individuals as a part of our campus community and therefore maintain the following policy:

• The student must provide the Registrar’s Office reg@carrollu.edu copies of official military orders for a leave of absence. The student will then be automatically withdrawn from all courses for the given semester. The academic record will reflect the non-punitive “W.”
• The student will be eligible for a full refund for tuition and course fees for any courses that are not completed during that semester/session.
• Once the student’s military obligations are fulfilled, Carroll University will accommodate the student’s intentions of returning to the program they were in before their military leave. The student will be responsible to follow all program and degree requirements in order to complete this program.
• Any room and board charges will be prorated based on the date in the semester the student is required to leave and the remaining amount will be refunded.

All students adding or dropping a course must do so in writing through the Registrar’s Office. Refunds are based on the date of the postmark of withdrawals sent by mail, sent date of email, or on date of delivery of those brought in personally to the Registrar’s Office. If a student drops from a credit class to an audit, the refund will be based on the credit course fee according to the refund policy. If a class is cancelled due to lack of enrollment, students registered for that class will be given a full refund.